Privacy policy

Home Privacy policy

Please see our Terms and Conditions for the terminology employed below.

Who we are

In this Privacy policy references to “we”, “us” and “our” are to Exaactly Limited. References to “our website” or “the website” are to the website at

What information we collect and how

The information we collect via the website may include:

Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number, etc.

Your preferences and use of email updates, recorded by emails we send you (if you register to receive email updates on our services).

Your IP address. This is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the website. This information is used to monitor your usage of the website and identify your location.

Data recorded by the website which allows us to recognise you and your preferred settings. This saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies. Information regarding this may be found in your browser’s ‘help’ facility.

The location of your bank, the country code of a SIM card if used to contact us and the location of any fixed landline used to contact us. This information (along with some of the information above) is to enable us to correctly calculate the VAT to charge for EU-based customers, as there are different rates between member states and your location is key to this exercise.  It may also be used to authorise the correct addition of a county code as an addition al element to an Exaactly Address.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws of England and Wales. The details we collect will be used:

To process registrations of Domains,  provide Exaactly Addresses,  communicate with you and apply the  provisions of the Company’s Terms and Conditions but we will not sell or promulgate your personal information (including your email address) save where that is the Data you have associated with a domain.

In certain cases, we may use your email address to send you information on our other services and to remind you of renewals and suchlike.

We may need to pass the information we collect to other organisations and companies for administrative purposes (e.g., to our accountants). We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the website and issuing our emails for us. Third parties will not be allowed to use your personal information for their own purposes.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information, please  forward an email to the Company’s usual email address containing your contact details including your postal and email address to us with the subject line “Request for DPA Information” (please do not use this heading on other email correspondence).

Other websites

This Privacy Policy only covers this Exaactly website. Any other websites which may be linked to by our website (e.g. delivery companies that download Data from our website using your Exaactly Address) are subject to their own privacy policies, which may differ from ours.